Services
Learn more about our holistic and inclusive approach to conflict resolution that addresses both individual and organizational perspectives, integrating emotional intelligence, neuroscience, and team-building techniques.
Navigate Conflict with Confidence With the Help of Professional Coaches for Teams & Individuals
Kim and Dawn, both certified coaches with CTI & ORSC training, offer expert conflict coaching and training services for teams and individuals. With a track record of coaching hundreds of clients, we specialize in leadership development and complex conflict skills building.

Coaching
- One-on-one or group sessions to develop conflict management skills
- Support in working through difficult or complex conflicts
- Tailored approaches based on our book Conflict Sparks Change

Speaking
- Expert-led presentations that deep dive into specific workplace conflict resolution
- Real-world examples of how to use the Conflict Sparks Change models
- Learn how to use a variety techniques to de-escalate, discuss, and move forward in a positive direction

Mediation
- Neutral, supportive services to facilitate productive conversation
- Relationship, partnership, or business mediation available
- Become a skilled mediator with tailor-made training

Training
- Work together to understand the root of your conflicts
- Develop specialized strategies for resolution and turn disagreements into dialogues to drive innovation
We use proven methods tailored to your needs for lasting conflict resolution. Whether you’re advancing as a leader or strengthening team collaboration, our certified coaches guide you through a transformative process inspired by Conflict Sparks Change.

Conflict Sparks Change founder Dr. Kim Faircloth, “Rather than viewing conflict as negative, I see it as an opportunity for positive change and growth.”